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Terms & Conditions

Repair service by post (DPD courier service)

If you wish to use our fast track collection and delivery service here is how it works:

Step 1: Place your order and you will receive one of our fast track mail bags to the address you have supplied via first class post.

Step 2: Put your worn out boots in the mailbag with your order confirmation.

Step 3: Call us on 01702 531 522 or email sales@bootrepaircompany.co.uk to tell us where you would like your parcel collecting from. We shall then arrange DPD to collect your parcel.

Step 4: Your boots will be returned to you via secure DPD courier looking as good as new.

The price for this service is £9.95, which is a special rate (usually £12.99).

Repair Service by post (Royal Mail)

If you'd prefer not to use our own DPD courier service, then you can of course post your boots to us as you wish. Please send them to:

Unit 7-8 Fleethall Road
Purdey’s Industrial Estate
Rochford
Southend-on-Sea
Essex
SS4 1NF

Tel:
01702 531 522

Please include a pre-paid parcel so we can return them to you. 

Drop your boots off at the factory

Finally, if you're local, you can drop your boots off at the factory at the address above. Just tell us you'll be doing so in the 'order instructions/comments' box when you checkout.